Privacy Policy

1. Who This Applies To

This policy is for users and visitors of the SyncGTM website, apps, and related offerings. If you use our services on behalf of a company, that organization also agrees to this policy.

If you’re under 16 years old, please do not use our services or provide any personal information. We do not knowingly collect data from children.

Depending on your location (e.g., EU, UK, U.S. states), additional region-specific privacy disclosures may apply.

2. Types of Data We Collect

We collect information through different interactions, which may include:

3. How We Use Your Information

We rely on your data to deliver, improve, and secure our services. Specifically, we use data to:

• To deliver the services you sign up for and ensure technical support works properly.
• To verify and process payments through trusted processors.
• To respond to your questions and keep you informed about updates, features, or changes.
• To personalize your user experience, tailor content, or suggest features you may find useful.
• To promote SyncGTM tools, events, or partner offerings we believe could benefit you.
• For internal research and product development, including A/B testing and performance analysis.
• To ensure compliance with policies and enforce our legal rights.
• To protect the integrity and security of SyncGTM and affiliated tools.

Some decisions may be supported by automated systems that analyze behavior and usage (e.g., recommending relevant integrations or upgrades).

4. When We Share Your Data

We do not sell your data. We may disclose it under the following conditions:

• With Your Consent: When you direct us to connect with other apps or authorize integrations.
• Within Our Platform: Data shared on forums, comments, or public-facing spaces may be visible to others.
• Vendors & Contractors: Trusted service providers supporting billing, marketing, infrastructure, or analytics may access limited data to perform their duties.
• Partners: If you engage through a referral or reseller partner, they may have access to data needed to provide their services.
• Events & Community: When you register for communities or events, we may display your name or company as a participant.
• Legal & Safety Obligations: When required by law, court order, or in cases of fraud, security, or violations of our Terms.
• Corporate Transactions: If SyncGTM is involved in a merger, acquisition, or sale, your data may be part of the business transfer.

We may also share anonymized or aggregated data that doesn’t identify you personally for research, benchmarking, or analytics.

5. Advertising and Analytics

We work with advertising partners like Google, Meta, LinkedIn, and others to display relevant ads. These partners may use cookies or similar tools to track your interactions and show ads across websites. Opt-out mechanisms for interest-based advertising are available via:

• Network Advertising Initiative (NAI)
• Digital Advertising Alliance (DAA)
• Your browser/mobile OS privacy settings

You can also manage cookie settings in our site footer under "Manage cookies."

6. Your Privacy Rights

Depending on where you live, you may have certain rights over your personal information, such as the ability to request access, correction, deletion (with some exceptions), restriction of processing, data portability, withdrawal of consent, or the right to object.

• Request access to your data
• Ask us to correct or update inaccurate data
• Request deletion (with some exceptions)
• Object to or limit processing
• Request data portability
• Withdraw consent (for consent-based uses)

To exercise these rights, you can contact us at legal@syncgtm.com. We may verify your identity before processing your request. In some cases, we may need to deny a request for legal or technical reasons, but we’ll explain why if so.

You may also designate an authorized agent to make requests on your behalf. If you disagree with how we handled your request, you may have the right to appeal.

7. External Services and Links

SyncGTM services may include links to third-party websites or tools not operated by us. Their privacy practices may differ, and we’re not responsible for how they manage your data. Always review their policies before submitting personal information.

8. Data Protection and Transfers

We apply strong measures to safeguard your data. This includes encryption, access control, and secure data storage practices. However, no system is foolproof, and we encourage you to take care with your passwords and credentials.

Data may be stored or processed in countries outside of your own, including the United States or other jurisdictions where our partners or providers operate. Where legally required, we implement data transfer mechanisms (like Standard Contractual Clauses) to ensure your data is protected across borders.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect new features or legal requirements. When we make changes, we’ll update the “Last Updated” date and, where appropriate, notify you via email or in-app notice. Continued use of SyncGTM after those changes means you agree to the revised terms.

10. How to Contact Us

If you have questions, feedback, or want to exercise your data rights, please contact us at

📧 legal@syncgtm.com

📬 Sync GTM

Attn: Privacy & Legal

2 Porter Street, Ryde NSW 2112