Aitheria Partners

Digital technology and AI have proven their power to drive commercial growth at scale: New customer experiences, subscription revenue streams, enhanced competitive edge, maximised profitability and sustainable outcomes. However, embarking on a transformation journey solely centred around technology can be a costly mistake. Our approach places paramount importance on end-customer value, and the engine - the Business Model - to deliver it at scale. We ensure a clear understanding of the organisational changes necessary for success, providing an actionable plan that spans across all functions of your organization, prioritising focus where it truly matters. We start the journey with a workshop with Senior Leaders - the custodians of the Business Model - across the line functions of the organisation. Together, we define the opportunity, the proposition and the plan. Aitheria Partners brings a structured, proven approach to define a robust, scalable business model. We bring insights of common patterns we've seen with customers across every industry, as they shape a new service-based proposition. Over the last 10 years, we have guided companies through: • The increasing shift to "As a Service" business models, and the economics behind them - for the vendor, the customer and the channel. • How Subscription models need to be adapted for different industries to address their OpEx and CapEx needs. • The move from Cost-based pricing to Value- and Outcome-based pricing: straight-forward concepts, but challenging to get right. • Driving focus with consumption-based incentive models - for sales teams and channel partners. • Shifts in organisational capability - new capabilities like Machine Learning Operations and Data Science, and just as importantly, the need to evolve core functions like Sales, Customer Support and Customer Success.