Terms of Service

1. Acceptance of Terms

By accessing or using SyncGTM's website, applications, and services (collectively, the "Platform"), you agree to be bound by these Terms of Service ("Terms"). If you are using the Platform on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

If you do not agree with any part of these Terms, you must discontinue use of the Platform immediately.

2. Description of Service

SyncGTM provides a go-to-market automation platform that includes workflow building, data enrichment, AI-powered web scraping, lead sourcing, and related tools. We reserve the right to modify, suspend, or discontinue any part of the Platform at any time with reasonable notice.

3. Account Registration

To access certain features, you must create an account. You agree to provide accurate, current, and complete information and to keep your account credentials secure. You are responsible for all activity that occurs under your account.

You must notify us immediately at legal@syncgtm.com if you suspect unauthorized access to your account.

4. Acceptable Use

You agree to use the Platform only for lawful purposes and in compliance with all applicable laws and regulations. You may not:

• Use the Platform to collect, store, or process personal data in violation of any privacy law.
• Attempt to reverse engineer, decompile, or disassemble any part of the Platform.
• Use automated tools (other than those provided by SyncGTM) to scrape, crawl, or extract data from the Platform.
• Interfere with or disrupt the integrity or performance of the Platform or its infrastructure.
• Resell, sublicense, or redistribute access to the Platform without written permission.
• Use the Platform to send unsolicited messages or engage in spam or abusive outreach.

5. Intellectual Property

All content, features, and functionality of the Platform — including text, graphics, logos, software, and documentation — are owned by SyncGTM or its licensors and protected by intellectual property laws.

You retain ownership of any data you upload or create on the Platform. By using the Platform, you grant SyncGTM a limited license to process your data solely to provide and improve the services.

6. Payment and Billing

Certain features of the Platform require a paid subscription. By subscribing, you agree to pay all applicable fees as described on our pricing page. All fees are non-refundable unless otherwise stated.

We reserve the right to change our pricing with 30 days' prior notice. Continued use after a price change constitutes acceptance of the new pricing.

7. Data and Privacy

Your use of the Platform is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using the Platform, you consent to the data practices described in our Privacy Policy.

8. Third-Party Services

The Platform may integrate with or link to third-party services. SyncGTM is not responsible for the content, policies, or practices of any third-party service. Your use of third-party services is at your own risk and subject to their respective terms.

9. Limitation of Liability

To the maximum extent permitted by law, SyncGTM shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Platform. Our total liability for any claim shall not exceed the amount you paid to SyncGTM in the 12 months preceding the claim.

10. Disclaimer of Warranties

The Platform is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory. SyncGTM disclaims all warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

11. Termination

We may suspend or terminate your access to the Platform at any time for violation of these Terms or for any other reason with reasonable notice. Upon termination, your right to use the Platform ceases immediately.

You may cancel your account at any time by contacting us at legal@syncgtm.com. Termination does not relieve you of any obligation to pay outstanding fees.

12. Governing Law

These Terms are governed by the laws of New South Wales, Australia, without regard to conflict of law principles. Any disputes arising from these Terms shall be resolved in the courts of New South Wales, Australia.

13. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will update the "Last Updated" date and, where appropriate, notify you via email or in-app notice. Continued use of the Platform after changes constitutes acceptance of the revised Terms.

14. Contact

If you have questions about these Terms, please contact us at:

legal@syncgtm.com

Sync GTM

2 Porter Street, Ryde NSW 2112, Australia