CRMA - Customer Retention Marketing Australia

CRMA, or Customer Retention Marketing Australia, is a marketing solutions provider established in 2008. Based in Docklands, Victoria, the company specializes in customer relationship management (CRM) tailored for automotive dealerships across Australia. With 35 years of combined experience in the vehicle industry, CRMA has built a strong reputation, serving over 250 dealerships. The company offers a cost-effective CRM management solution that focuses on customer database management, professional communication, and flexible staffing options. Their service model is designed for ease of use, requiring minimal setup from dealerships. Once integrated with the dealership's Dealer Management System, CRMA can facilitate contact with an unlimited number of customers efficiently. Their mission is to help dealerships manage customer interactions with professionalism and consistency, ultimately fostering customer retention and repeat business.