Global Reviews

Global Reviews is a digital intelligence and customer-centric research firm based in London, United Kingdom. The company specializes in providing evidence-led insights to support enterprise-wide decision-making. With a team of approximately 27 employees, Global Reviews conducts extensive research and analysis to help clients enhance their digital strategies. The firm offers a range of services, including remote usability studies, where they audit 90,000 individual features across over 300 websites annually. They focus on market intelligence, competitive analysis, conversion optimization, and customer experience optimization. Utilizing network theory and digital ethnography, Global Reviews develops precise methodologies tailored to consumer needs. They have benchmarked over 120,000 customer journeys, assisting clients in optimizing their digital presence and achieving significant results.