LEAP PARTNERS

Leap Partners is a strategy consultancy located in Zurich, Switzerland. The firm collaborates with leaders to envision and build future success through services in strategy, transformation, innovation, and customer centricity. They focus on empowering change-makers to create positive impacts within their organizations, emphasizing long-term client relationships and high standards in re-imagining business strategies. The company specializes in strategy development, transformation, and fostering innovation. They help organizations align with customer needs, restructure marketing, and develop new business models. Their proprietary Customer Centricity Index and Model is a self-assessment tool that evaluates organizational maturity in customer management, culture, and operations. Leap Partners believes that true customer centricity requires a comprehensive transformation involving strategy, structure, leadership, and culture to consistently deliver customer value. Leap Partners has partnered with notable clients such as Kuehne+Nagel, Sennheiser, Helsana, and Roche, showcasing their expertise across various industries including logistics, audio, insurance, and healthcare.