About OmniSupport International
At Omnisupport International, we offer personalized customer experience and applied ai solutions to meet the needs of our clients. From virtual assistants and conversational AI for technical support, customer service and sales, we have the expertise to deliver results and accelerate the digital transformation of your organization. We work with you to develop a customized customer experience (cx) plan that meets your unique needs and goals.
With over 2 decades of experience in the contact centre industry, our team of expert consultants have deep knowledge and expertise to deliver exceptional customer experience (cx) through digital transformation. We've collaborated with Global clients in a variety of industries, including consumer durables, financial services & telecommunications and we have a proven track record of success in applied ai solutions.
OmniSupport International specializes in a wide range of customer experience management and outsourcing solutions, including:
1. Contact Center as a Service (CCaaS)
2. Digital customer experience consulting
3. Conversational AI and chatbot implementation
4. Knowledge management systems
5. Managed services for customer support
6. Omni-channel support strategies
We tailor our solutions to meet the needs of different industries and business models.
Expertise
coaching & mentoringinbound & outbound callssocial media supportmanaged servicessoftware as a servicelive chat supportoutbound surveyworkforce management
Services & Expertise
coaching & mentoringinbound & outbound callssocial media supportmanaged servicessoftware as a servicelive chat supportoutbound surveyworkforce managementdata visualisationcontact center as a serviceoutsourcingomni channeldigital transformationcustomer experience strategy consultantmanagement training & development
Technologies
GmailGoogle AppsAmazon AWS
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