About Retail Rockstars
We help retail leaders improve brand and experiences for customers, teams and suppliers to improve organisational positioning, growth and innovation.
Essentially we have 2 main areas of service - our specialist consulting and implementation and in-store event services.
Consulting:
Our Core Experience Consulting is built upon our Experience by Design™ framework and runs programs like our Retail Blindspots Assessment - which measures brand experiences across 5 organisational areas.
Done for you services:
We also develop and manage LIVE in-store classes and experiences for our retail clients. Here, we utilise highly skilled experts (Rockstars) like; authors, food bloggers, personal stylists, psychologists and health experts to facilitate experiences that bring your retail brand to LIFE.
Our in-store events and experiences also utilise our Experience by Design™ framework, driving strong customer engagement and growth including;
- increased dwell time, loyalty, advocacy, profitability, retention rates and increased footfall/visitation and sales.
Expertise
customer experienceinstore retail experienceinstore eventsinstore customer engagementdevelop instore customer experiencesincrease instore visitationevents & marketing for retailersbranding
Services & Expertise
customer experienceinstore retail experienceinstore eventsinstore customer engagementdevelop instore customer experiencesincrease instore visitationevents & marketing for retailersbrandingmarketingcustomer engagementmarketing servicesretail customer retentionretail customer feedbackstorytellingretail event execution
Technologies
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