Soleo Groep

Soleo Groep is a full-service contact center group that specializes in customer contact solutions for both B2C and B2B markets. They manage the entire customer journey through various channels, including phone, email, and chat. As a professional outsourcing partner, Soleo handles tasks such as appointment scheduling, donor recruitment, service and subscription sales, lead generation, and managing inbound inquiries. The company operates with a strong emphasis on enhancing customer experience, positioning itself as an energetic extension of client organizations. With multilingual employees in locations like Curaçao, Soleo serves clients from the Netherlands, Belgium, and local markets. They are committed to corporate social responsibility, engaging in initiatives like fundraising for children's cancer charities. Soleo Groep continuously seeks to improve customer processes and experiences, ensuring high availability during peak periods.