Concept Services

Concept Services Ltd. is a B2B lead generation and appointment setting agency based in Akron, Ohio. Founded in 2002, the company specializes in building and growing sales pipelines through multi-channel solutions, including outbound prospecting, CRM consulting, and full-service digital marketing. With over 20 years of experience, Concept serves clients across the US and internationally, helping sales and marketing teams achieve their goals in various industries such as capital equipment, manufacturing, SaaS, and supply chain. The agency offers a comprehensive suite of services focused on lead generation, pipeline development, and sales enablement. This includes human-led outbound lead generation, CRM consulting for platforms like HubSpot and Salesforce, and a range of digital marketing services such as paid advertising, email marketing, SEO, and content strategy. Concept emphasizes a full-funnel approach, adapting strategies to meet client needs and leveraging partnerships with technology providers to enhance results. The company is committed to customer satisfaction and community involvement, guided by values of reliability, resiliency, ownership, and teamwork.