JumpSeat

JumpSeat is a company that provides two main services: a Digital Adoption Platform (DAP) and B2B growth agency/advisory services. Founded in 2016 for the DAP and 2020 for the growth agency, JumpSeat is headquartered in Reston, Virginia, and Chicago, Illinois. The company focuses on enhancing software user adoption and training while also supporting revenue generation and go-to-market strategies for businesses. The Digital Adoption Platform offers real-time, in-app guidance to improve software adoption rates, significantly reducing training costs and help desk tickets. It features customized learning paths and user analytics, making it suitable for enterprise software users and public sector organizations. The B2B growth agency works with demand teams to unify marketing and sales strategies, providing end-to-end support across various growth functions. Their approach emphasizes metrics-driven plans and flexible pricing models to cater to high-growth companies.