New Business Strategies

New Business Strategies is a strategy and customer experience consulting firm located in Silicon Valley, CA, and Fort Lauderdale, FL. With over 25 years of experience, the company focuses on helping B2B organizations accelerate revenue through tailored customer experience and strategy services. The firm utilizes its proprietary Sellers' Compass® methodology to guide clients in understanding customer needs and achieving success. Key services include customer experience consulting, business process re-engineering, customer success assessments, and content marketing strategy. New Business Strategies caters to growth-stage businesses across various industries, including technology, SaaS, manufacturing, and education, serving clients in North America, Europe, Scandinavia, and Oceania. K. James Crandell, the founder, brings over thirty years of management advisory experience and now acts as a coach to business leaders.