Ted Yeatts Consulting

If you're a business leader, my guess is that you're no stranger to being kept awake at night by some challenge or issues with your staff or customers. I show hospitality and service industry businesses how to fix the problems that keep them up at night and hinder their growth. If you want happier staff, happier customers, more repeat business, and more customer referrals, I can help. In fact, my top performing clients increased their net profits nearly 50% in just one year. Have changes in the marketplace, staffing challenges or COVID-19 negatively impacted your customer experience? I offer consulting and coaching services designed to help you overcome those challenges, leverage new opportunities and create more satisfied customers and associates. My passion is helping teams improve their customer experience through operational excellence. Specifically, I have helped businesses: - Define their company culture and mission, vision and values - Develop and implement best practices and operating standards - Improve processes - Optimize staffing and reduce turnover - Manage change - Measurably improve their customer and associate satisfaction Contact me for: - A FREE initial consultation designed to identify opportunities to grow your business - One on One coaching to breakthrough your most difficult staffing, customer service and business challenges - FREE resources for improving your hospitality operations - Designing YOUR business's unique customer experience Call 239-810-1675 or email Ted@TedYeatts.com today!