The Call Center Doctors

The Call Center Doctors (CCDocs) is a Houston-based company founded in 2021 that specializes in creating and managing comprehensive contact center solutions. They handle various aspects of contact center operations, including HR management, agent training, scripting, dialer buildout, and ongoing operational support. With a focus on enhancing sales conversions and operational efficiency, they serve a diverse range of industries, including HR tech, solar, and roofing. CCDocs has built nearly 100 contact centers and manages around 1,000 representatives daily. They emphasize owner-grade control, allowing clients to maintain ownership of scripts and data without long-term contracts. Their services include both inbound and outbound campaign management, with a commitment to transparency and automation. The company operates Monday through Friday, offering competitive hourly rates and supporting remote roles for various sectors.